Privacy Policy/Terms of Use:

Table of Contents:

Our Commitment To Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the IT Symbiotics website and any sites operated by IT Symbiotics. On some pages, you can order services, make requests, and register to receive materials. The types of personal information collected at these pages may include: Name, Address, Email address, Phone number, and other business-related information (such as Credit/Debit Card Information, etc.), depending upon the particular web-based forms you are asked to complete as a part of engaging in a business relationship with IT Symbiotics, Inc or any of its subsidiary operations. You can always elect to not provide this information by simply not filling in any of our online forms.

Also, any information that you elect to post in web-based forums that are operated by IT Symbiotics may be used to help provide you with communications about information or services that appear to be aligned with your interests.

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order and/or to provide ongoing support to you for any services in that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. As you complete our web forms, you may elect to opt-in to various IT Symbiotics newsletters.

You can register with our website if you would like to receive special offers of service or support as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Log Files
As with most other websites, we collect and use the data contained in log files. The information in the log files may include your IP (internet protocol) address, your ISP (internet service provider), the browser you used to visit our site (such as Chrome, Internet Explorer or Firefox) and other browser-communicated information associated with that visit, the time you visited our site and which pages you visited throughout our site.

Cookies and Web Beacons
We may need to use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

We may also use third party advertisements on and our subsidiary sites to support our operations. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed or other browser settings. This is generally used for geotargeting purposes (showing New York-related ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting our office via any of the means listed on the Contact page of our website. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Cancellation and Refund Policy
You may cancel your subscription(s) to our services at any time. If any cancelled service involves a license agreement (which would have been provided to you at the time you acquired the license), those terms shall also be upheld. Simply use the "Contact Us" page to submit your cancellation request. If your organization has subscribed or licensed for more than the current usage period, any remaining prepaid balance(s)) for subsequent periods will be refunded. Because our site is a "software as a service" platform, no physical merchandise returns are necessary.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us using the information listed on the Contact page of our website (